Business VoIP is growing in use worldwide. While the technology has countless advantages, it also has its share of disadvantages.  Advantages include the huge potential savings and greater scalability of systems. One disadvantage is  that it requires a reliable internet connection with high bandwidth availability. Don’t hesitate to contact us for more information if you live in the Kitchener-Waterloo region.

Definition of VoIP

VoIP, or Voice over IP, allows users to make phone calls over LANs (local area networks) or the internet. This modern technology is capable of converting analog voice signals into digital packets of information. These packets can then be sent over the internet, allowing for conversations to take place anywhere in the world where an internet connection is available. 

A Summary Of The Benefits and Disadvantages Of VoIP

Here is a quick summary of the benefits and disadvantages of VoIP phone network systems. Continue reading for more detailed explanations.


  • Cost  
  • Accessibility
  • Flexibility
  • Voice Quality
  • Extra/Less Expensive Features


  • Reliable Internet Connection Required
  • Power Outages/Emergencies
  • Latency